TLDR: Caitlin is just incredible. Anyone who has the opportunity to interact with Caitlin will immediately find her to be very intelligent, charismatic, genuinely engaged and invested. Everyone just loves being in her orbit. Her ability to step into a new subject area, quickly ramp up and begin adding value is truly remarkable. After working with her for over 4 years now I’ve witnessed her transition through several roles and, in each case, she hit the ground running with a great attitude and crushed it (not the least bit surprising.) She’s also demonstrated leadership qualities which materially contributed to the success of her teams. Caitlin devotes a great deal of her time to educating her team, offering advice and making herself available as someone they can confide in and come to for help – all while giving them enough autonomy to feel empowered and fulfilled. Also, she has an empathetic nature which not only makes her a great leader, but it also proves valuable in execution/delivery. Being able to place herself in someone else’s shoes goes a long way in enabling her to bring fresh solutions to problems, ensure great user experiences and design awesome products. I honestly wish there was a training course for people to learn how to be more like her – but the simple fact is she just “has it.” That intangible “it factor” we all wish we had.